Guided By An Expert Panel

Dr. Cynthia A. Hedricks (co-chair) is Chief Analytics Officer at SkillSurvey, Inc. Cynthia A. Hedricks has diverse experience collecting, analyzing, and presenting behavioral and biological data gathered in the applied setting. In her role as Chief Analytics Officer at SkillSurvey in Wayne, PA, Dr. Hedricks integrates market demands and technological HR innovations with OD consulting and psychometric research principles. Dr. Hedricks has both national and international consulting experience, helping to improve quality of hire at organizations such as Penn Medicine, Poudre Valley Health System, Kohl’s, CH2M HILL, GlaxoSmithKline (US, UK), Reebok, and Wal-Mart (Canada, Mexico, US, Japan). Before joining SkillSurvey in June of 2007, Cynthia was Senior Vice President of Research & Development at Caliper, a Princeton, NJ firm that provides an assessment for employee selection and development to companies in 31 different countries. She is a member of the American Psychological Society, ASHHRA, NAHCR, SHRM, and the Society for Industrial and Organizational Psychology (SIOP). Cynthia was a university professor prior to her corporate experiences, and has published research in the fields of nursing (College of Nursing, Univ. Illinois-Chicago) and occupational therapy/occupational science (Univ. Southern California). Cynthia has a Ph.D. in Biopsychology from The University of Chicago. She spends time with her family in Princeton and Long Beach Island (NJ), and in Chicago.

Lou Manzi (co-chair) is President, Arrow Consulting. He was formerly the Vice President, GSK Talent Solutions where he had responsibility for overseeing the strategy and delivery of the global talent sourcing and recruitment functions at GlaxoSmithKline. He originally joined SmithKline Beckman Consumer Products as Manager, Government and Public Affairs in 1985. Prior to his corporate position, he was responsible for managing the Leadership and Succession Planning process at SmithKline Beecham. During his tenure he has authored a variety of articles on recruitment metrics and how measures can operationally improve the recruitment function. He has chaired many presentations on customer care, recruitment efficiency and is known for his entrepreneurial and creative approach to talent acquisition. He has recently co-authored a book entitled, Beyond Employer Branding. He serves on a variety of boards including the US Army War College. Additionally, he is a board member of The Best Practices Institute, Waltham, Massachusetts and RMC Communications, Haddon Heights, NJ. He is also a past trustee of the Wilkes University Board of Directors and The Executive Grapevine, an organization comprised of professionals in Talent Management, London, England. Lou received his B.A. from St. Mary’s Seminary College and has done graduate work in the Executive Masters Program at the University of Pennsylvania. He has a commercial pilot’s license, is multi-engine, instrument and seaplane rated, pilots his own airplane and also enjoys gourmet cooking, ice hockey, water sports and photography. He and his wife, Pat, reside in Riverton and Long Beach Island, NJ, USA.

Dr. Fred Oswald is a professor in industrial/organizational psychology at Rice University. His research, statistical, consulting and legal expertise and experience focus on personnel selection systems and psychological measurement in organizational, military and educational settings (e.g., the US Navy, College Board, American Association of Medical Schools), as reflected in his large-scale grants in addition to 50 peer-reviewed papers, 15 book chapters, and 100+ presentations.  His recent research has addressed multitasking performance, computerized adaptive personality testing, meta-analysis methods, the statistical equivalence of measures between gender and racial/ethnic groups, and the strategies and implications for shortening the length of tests.  Dr. Oswald currently serves as Associate Editor of the Journal of Management, Psychological Methods, and Research Synthesis Methods. He serves on the editorial boards for several major organizational research journals, including Journal of Applied Psychology, Personnel Psychology, International Journal of Selection and Assessment, Military Psychology, and Organizational Research Methods. He is a fellow of the Society for Industrial and Organizational Psychology (SIOP) and a member of the international Society for Research Synthesis Methods (SRSM).  Fred received his Ph.D. in psychology in 1999 from the University of Minnesota.

Dr. Robert E. Ployhart is the Bank of America Professor of Business Administration at the University of South Carolina’s Darla Moore School of Business. He has a Ph.D. in Industrial and Organizational Psychology from Michigan State University. He has published over 90 scholarly articles and chapters, and presented over 100 peer-reviewed conference presentations. He holds two copyrights, has written two books (Staffing Organizations; Situational Judgment Tests), and has a third book under contract (Global Talent). He is an internationally-known expert in Human Resources, with specific expertise relating to the acquisition, development, and maintenance of human capital. This includes traditional topics such as recruitment and personnel selection, but merged with organizational strategy. He is currently an Associate Editor of the Journal of Applied Psychology, has served as guest Associate Editor or Co-Editor for two other journals, and has been on the editorial boards of six journals. His research has won several scholarly awards and received funding from national organizations. He is a Fellow of the American Psychological Association, Association for Psychological Science, and the Society for Industrial and Organizational Psychology. Dr. Ployhart has worked with private and public organizations ranging in size from a few employees to several hundred thousand. With these organizations, Dr. Ployhart has developed selection and psychological assessments, recruiting strategies, culture and climate surveys, leadership programs, performance management processes, training programs, and statistical/legal support.

Dr. Chet Robie is a professor in organizational behavior/human resource management in the School of Business at Wilfrid Laurier University in Ontario, Canada. His previous academic posts include an assistant professorship in the I/O psychology program at the University of Houston and an assistant professorship in the College of Business Administration at Niagara University. Dr. Robie has consulted for international firms, such as Personnel Decisions International, General Motors, Procter & Gamble, and Caliper, Inc., addressing issues related to multi-source feedback, applicant faking, test development and validation, and global norms. Dr. Robie worked as a personnel management specialist for the U.S. Office of Personnel Management, where he was involved in large-scale survey initiatives and policy evaluation. Chet is also interested in collective bargaining and negotiation issues, having served as an arbitrator for the National Association of Securities Dealers, the Better Business Bureau, and as a grievance officer for his faculty union. His current research is funded by the Social Sciences and Humanities Research Council of Canada, and addresses non-cognitive testing and cross-cultural measurement issues. He has published in such peer-reviewed journals as Journal of Applied Psychology, Personnel Psychology, Organizational Research Methods, and the International Journal of Selection and Assessment. Chet’s undergraduate and master’s degrees in experimental psychology were received from Towson University. Chet received his Ph.D. in industrial/organizational psychology from Bowling Green State University. He currently resides in Waterloo, Ontario, Canada.


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