Good Samaritan Hospital of Los Angeles Joins SkillSurvey®
Pre-Hire 360® Software Supports Hiring Success and Patient Satisfaction
Wayne, PA – September 21, 2011— SkillSurvey®, Inc., the inventor and leading-provider of Web 2.0 reference-assessment solutions, is pleased to announce that Good Samaritan Hospital of Los Angeles, California, is now a subscriber to SkillSurvey®’s flagship service Pre-Hire 360®.
The tertiary-care hospital, which employs 1,600 people and has over 600 physicians on its medical staff, is now using the system to gather feedback from references on hires for all positions across the organization.
“After speaking with other hospitals who’ve improved their patient satisfaction scores using Pre-Hire 360®, we recognized that the service is a best practice in hiring and one that fits with our own goals of delivering excellent customer service,” explained Abe Porras, director of recruitment and workforce planning at Good Samaritan Hospital.
Pre-Hire 360® automates the process of gathering input from a job applicant’s references by using behaviorally-based surveys delivered through an electronic platform. The surveys delve into a candidate’s strengths and developmental needs, as borne out on the job. Confidential input from managers, peers, subordinates and business partners provides a multi-dimensional view of the candidate’s past performance. The system overcomes the usual reticence of former employers because they are released from legal liability and their feedback is not personally-identifiable.
Porras added, “Although we’re only just getting started with the system, it’s clear that references volunteer constructive comments on candidates that will influence our hiring decisions.”
“Good Samaritan Hospital joins a growing number of hospitals who are turning to SkillSurvey® for better ways to recruit candidates who already exhibit the skills, behaviors, and attitudes that translate into superior patient care,” said Ray Bixler, president and CEO of SkillSurvey®. “We’re pleased to have Good Samaritan Hospital on board and are confident that SkillSurvey® will support their hiring goals, which in turn will improve their patient care and customer satisfaction efforts.”
First opened in 1885, Good Samaritan Hospital is a 408-bed facility offering some of the most comprehensive care in Los Angeles. It supports eight centers of excellence that focus on advancing the science of medicine and providing outstanding patient care. An acclaimed oncology program offers the widest range of options for gynecological, breast, brain, and prostate cancers.
About SkillSurvey®, Inc.
SkillSurvey® is the inventor of online reference-checking solutions that improve quality-of-hire and increase recruiting efficiency. Its solutions allow recruiters and hiring managers to collect feedback from references on a candidate’s behaviors and past work performance. The information, all gathered through enterprise software and confidentially, is used to make better hiring decisions and predicts future work performance. This patent-pending approach to reference assessments is based on over 30 years of research in job competency modeling. SkillSurvey® was named one of the fastest-growing companies in America by Inc. magazine, and was named a Deloitte Technology Fast 500 firm. Visit SkillSurvey® at www.skillsurvey.com, and on Facebook and Twitter.
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