How long does it take to complete SkillSurvey Pre-Hire 360 on a candidate? When should I use SkillSurvey Pre-Hire 360 in the hiring process? Does the SkillSurvey Pre-Hire 360 process take a lot of time to manage? How many references are required to be identified per candidate? Can a candidate add additional references at any time? How many references must reply before a report is created? What if a candidate or a reference doesn't have email? What are the average SkillSurvey Pre-Hire 360 response rates for number of candidates and references? Why do such a high percentage of references respond? Can an HR or hiring manager see exactly what each individual reference said about the candidate? Can a candidate "spoof" the system? Is SkillSurvey Pre-Hire 360 hard to install? Do I need any training or certification to use SkillSurvey Pre-Hire 360? How do I monitor a candidate's progress?
Q: How long does it take to complete SkillSurvey Pre-Hire 360 on a job candidate? A: On average it takes about 48 hours after references have been identified by the candidate for the hiring company to receive the completed report. back to top
Q: When should I use SkillSurvey Pre-Hire 360 in the hiring process? A: SkillSurvey Pre-Hire 360 can be used at multiple points in the hiring process depending on the results you are trying to achieve. It can be used: Early in the process, as a screener: To quickly and easily identify which candidates want the job, to streamline the candidate pool and to target qualified candidates for in-person interviews. Mid-process, as a selection tool: To identify finalists from a group of several candidates who meet at least minimum job requirements. At the end of the process, as a reference checker: To validate that the finalist candidate or candidates really are qualified for the job prior to making an offer, and that the company would not be making a mistake by hiring them.
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Q: Does the SkillSurvey Pre-Hire 360 process take a lot of time to manage? A: No. In fact, it takes only a small fraction of the time required by phone referencing. Entering a new candidate into SkillSurvey Pre-Hire 360 takes about 30 seconds. It takes, on average, about five minutes of a HR or hiring manager's time to enter the new candidate, monitor their SkillSurvey progress and determine when to finalize the report. back to top
Q: How many references are required to be identified per job candidate? A: The minimum number of references can be determined by the customer. For professional hires, SkillSurvey strongly recommends a minimum of seven references, which is set as the default. Seven may sound high based on the usual two or three requested for phone referencing, but it is the number that works best in terms of data quality, reference response rate, mitigating the "halo effect" and identifying which candidates are serious about the job opportunity. It is very rare that a qualified candidate does not have seven appropriate individuals who will act as references. However, for lower-level, non-professional and entry level jobs, or temporary staffing assignments, customers may require as few as three references. back to top
Q: Can a candidate add additional references at any time? A: Yes. The candidate can enter additional references by clicking the link in the email they received and entering new references to accompany those already identified. back to top
Q: How many references must reply before a report is created? A: SkillSurvey Pre-Hire 360 requires a minimum of two completed references for a candidate before a report is available, while some customers require a minimum of five completed references. back to top
Q: What if a candidate or a reference doesn't have email? A: Given the popularity of email today and the availability of free email accounts, this is a very rare situation. SkillSurvey Pre-Hire 360 requires that candidates and their references have email. Customers who feel they must speak with a reference who doesn't have access to email are free to contact that reference by phone. back to top
Q: What are the average SkillSurvey Pre-Hire 360 response rates for number of candidates and references? A: SkillSurvey is successful for 99.5% of candidates who enter references — that is, at least 3 of the candidate's references respond to enable a report to be generated. On average, about 72% of references identified by candidates respond to SkillSurvey within 48 hours. back to top
Q: Why do such a high percentage of references respond? A: The request to the references for the survey feedback comes from the candidate. This personal request from the candidate stimulates a high degree of responsiveness. Additionally, SkillSurvey is easy to use and schedule-friendly. References can respond any time of day or night, seven days a week. It only takes a few mouse clicks, and usually five minutes or less, for a reference to complete and submit a SkillSurvey Pre-Hire 360. back to top
Q: Can an HR or hiring manager see exactly what each individual reference said about the candidate? A: No. The confidentiality afforded to references means that the specific responses of specific references are not disclosed. All answers to each individual question are aggregated to produce the average score for that item. The typed comments provided by references about a candidate's "Strengths" and "Could Improve" areas are also confidential. The trade-off for not being able to see "who said what" is that the information received will be more accurate and candid than phone referencing. If a recruiter or hiring manager feels strongly about contacting a specific reference by phone, they, of course, are free to do that. back to top
Q: Can a candidate "spoof" the system? A: Compared to phone referencing, it is much less likely that a candidate will be able to spoof the SkillSurvey product suite. There are multiple measures in place to keep candidates honest and provide HR and the hiring manager with complete visibility into a candidate's SkillSurvey Pre-Hire 360 progress. back to top
Q: Is SkillSurvey Pre-Hire 360 hard to install? A: There is no software to install. The SkillSurvey product suite is housed on SkillSurvey's infrastructure. Users access their corporate and individual accounts via the Web. Any authorized user can access their SkillSurvey account from any Web-enabled computer worldwide. back to top
Q: Do I need any training or certification to use SkillSurvey Pre-Hire 360? A: No certification is required. SkillSurvey Pre-Hire 360 is so easy to use that clicking through the online Tutorial is all that users need to get started. SkillSurvey offers additional coaching for new customers as well. back to top
Q: How do I monitor a candidate's progress? A: Once a candidate enters his or her references, the detailed information for each reference is available in real-time on the User Page for the recruiter or hiring manager that entered the candidate into the system. back to top
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