Research

PUBLICATIONS

Published Journal Articles:

Hedricks, C.A., Robie, C., & Oswald, F. (2013). Web-based multisource reference checking: An investigation of psychometric integrity and applied benefits. International Journal of Selection & Assessment, 21, 99-110.

Technical White Papers:

Hedricks, C.A. (2011, April).Best practices in reference checking: How SkillSurvey’s Pre-Hire 360® measures up. Wayne, PA: SkillSurvey, Inc. Hedricks, C.A. (2008, January). SkillSurvey Pre-Hire 360®: No evidence of adverse impact. Wayne, PA: SkillSurvey, Inc.

Case Studies:

Hedricks, C.A., & Bradley, P. (2009, July). Health system increases quality of hire. Improves retention. Studies validate 360-degree reference checking. SkillSurvey and Poudre Valley Health System, Ft. Collins, CO.

LEADERSHIP ACTIVITIES

American Society for Healthcare Human Resources Administration (ASHHRA)
Mentor and Mentee Program – Fall, 2010

Human Capital Institute
Expert panelist for Quality of Hire track, 2007-2009

NEWSLETTER ARTICLES

Hedricks, C.A., Rupayana, D., Robie, C. (2013, Fall). Healthcare recruitment ROI: Why, what, how & when? Published in Directions, official newsletter of NAHCR, pages 11-12.

Hedricks, C.A. (2010, June). Quality of patient care begins with those who recruit talent. Published in the Missing Link, official newsletter of the Arizona Healthcare Human Resources Association, pages 4-5.

BOOK CHAPTERS

Hedricks, C.A. (2009). Personality qualities of women in corporate leadership positions: United States, in: Research contributions to personality at work (J. Deller, Ed.), Mering, Germany: Rainer Hampp Verlag, 217-236.

Hedricks, C.A., & Robie, C. (2007). Internet-based reference checks: A new approach. In J.M. Ivancevich, Human resource management, 11th edition. NY: McGraw Hill.

WEBCAST PRESENTATIONS

Keefe, T., & Hedricks, C.A. (2014, March). The science of a good hire at CH2M HILL. Hosted by SkillSurvey.

Hedricks, C.A. (2014, January). The science of a good hire. Hosted by Business Management Daily.

Hedricks, C.A. (2011, Feb.). Trends in healthcare and their impact upon recruitment. Hosted by SkillSurvey.

Hedricks, C.A., & Brown C. (2011, Feb.). Quality care for the future: Attracting and developing your next generation of nurses. Hosted by the Nebraska Hospital Association.

Hedricks, C.A. (2009, Dec.) The science of recruiting: An insider’s view of pre-hire assessments. Hosted by SkillSurvey.

Hedricks, C.A., & Handler, C. (2009, Nov.). Pre-hire assessments and quality of hire. Hosted by the Human Capital Institute.

Hedricks, C.A. Human Capital Institute Expert Advisor quarterly webinars (panelist, 2007-2009). Hosted by the Human Capital Institute.

Hedricks, C.A. (2008, May). How to succeed at reference checking without really trying. Hosted by Verifications.

Hedricks, C.A. (2008, April). The evolution of reference checking: No longer just “Name, rank, and serial number.” Hosted by Pinstripe.

Hedricks, C.A. (2008, March). The evolution of reference checking: No longer just “Name, rank, and serial number.” Hosted by HR.com.

Hedricks, C.A. (2007, Dec.). Quality of hire panelist. HR.com’s first virtual conference.

Hedricks, C.A. (2007, Dec.). The evolution of reference checking: No longer just “Name, rank, and serial number.” Hosted by Pinstripe.

WORKSHOPS

Hedricks, C.A. (2013, July). Show me the money: How to justify your initiatives and programs. Workshop presented to the annual meeting of the National Association for Health Care Recruitment (NAHCR) 2013 Image Conference, Minneapolis, MN.

Hedricks, C.A., Thorp, C., & Mazzaro, T. (2010, Sept.). Healthcare case studies: HR innovations, retention, and quality of hire. Invited pre-conference workshop presented to the annual meeting of the American Society for Healthcare Human Resources Administration (ASHHRA), Tampa, FL.

PRESENTATIONS

Duncan, E. & Hedricks, C.A. (2014, July). Contingent workers….Hiring accountable owners or disengaged renters? Paper presented at the annual meeting of the National Association for Health Care Recruitment (NAHCR) 2014 Image Conference, Orlando, FL.

Rupayana, D., Puchalski, L., & Hedricks, C.A. (2014, July). Investigating the use of unstructured data in applicant selection. Paper presented at the annual meeting of the International Personnel Assessment Council (IPAC), Denver, CO.

Rupayana, D., Puchalski, L., & Hedricks, C.A. (2014, May). Using text analysis: What do references say about job applicants? Paper presented to the 29th annual meeting of the Society for Industrial and Organizational Psychology (SIOP), Honolulu, HI.

Hedricks, C.A., Robie, C., Ployhart, R.E., & Rupayana, D. (2014, May). Use of other-ratings and technology to address applicant faking. Paper presented to the 29th annual meeting of the Society for Industrial and Organizational Psychology (SIOP), Honolulu, HI.

Hedricks, C.A. (2013, October). They blinded me with compliance: How science and compliance work hand-in-hand within pre-hire assessments. Paper presented to the annual meeting of the Northwest HR Management Association, Tacoma, WA.

Gilbert, B., & Hedricks, C.A. (2013, August). They blinded me with compliance: How science and compliance work hand-in-hand within pre-hire assessments. Paper presented to the annual meeting of the Illinois SHRM, Oakbrook Terrace, IL.

Hedricks, C.A. (2013, July). How technology and I/O science have improved reference checking. Paper presented to the annual meeting of the International Personnel Assessment Council, Columbus, OH.

Holland, A., Hedricks, C.A., Doverspike, D., Holland, B., & Crask, E. (2013, July). O*NET and beyond: Using occupational classification systems to guide practice. Panel discussion presented to the annual meeting of the International Personnel Assessment Council, Columbus, OH.

Hedricks, C.A. (2013, July). Healthcare recruitment ROI: Who, what, when, and how? Paper presented to the annual meeting of the National Association for Health Care Recruitment (NAHCR) 2013 Image Conference, Minneapolis, MN.

Rupayana, D.D. (2013, July). Using smart mobile devices for selection assessments: A smart idea? Paper presented to the annual conference of the International Personnel Assessment Council, Columbus, OH.

Hedricks, C.A. (2013, June). The science of a good hire. Paper presented to a mega session of the annual meeting of the Society for Human Resources Management (SHRM), Chicago, IL.

Hedricks, C.A. (2013, April). The science of a good hire. Paper presented to the annual meeting of the Virginia SHRM state conference, Hot Springs, VA.

Hedricks, C.A. (2013, April, symposium chair). Goin’ mobile: Employers, applicants, and their references. Symposium presented to the 28th annual meeting of the Society for Industrial and Organizational Psychology (SIOP), Houston, TX. [Discussant: Dr. Nancy Tippins]

Rupayana, D., & Hedricks, C.A. (2013, April). Smart mobile devices vs. PC: Reference feedback on applicant competence. Paper presented to the 28th annual meeting of the Society for Industrial and Organizational Psychology (SIOP), Houston, TX.

Hedricks, C.A. (2012, Oct.). The science of a good hire. Paper presented to the annual meeting of the Garden State SHRM conference, Atlantic City, NJ.

Hedricks, C.A., & Blair, M., & Mitchell, D. (2012, July). The dollars and cents of selection for customer service: Innovations and ROI. Paper presented to the annual conference of the International Personnel Assessment Council, Las Vegas, NV.

Hedricks, C.A. (2012, Feb). The science of a good hire. Paper presented to the Greater New York Association of Nurse Recruiters, New York, NY.

Hedricks, C.A. (2011, Nov.). How nurse recruiters can impact patient satisfaction scores. Paper presented to the Greater New York Association of Nurse Recruiters (GNYANR), New York, NY.

Hedricks, C.A. (2011, Oct.). The science of a good hire. Paper presented to the Seattle chapter of the Society for Human Resource Management (SHRM), Seattle, WA.

Hedricks, C.A. & Maller, A. (2011, July). Recruitment, patient satisfaction, and hospital business outcomes. Paper presented to the Image 2011 Conference of the National Association for Health Care Recruitment (NAHCR), Raleigh, NC.

Rupayana, D.D. (2011, May). Measuring engagement: What are the important dimensions? Symposium paper presented to the 9th International Conference on Occupational Stress and Health, Orlando, FL.

Hedricks, C.A., Kessler, S.R., & Rupayana, D.D. (2011, April). Multi-source reference feedback and candidate motivation identify quality nurses. Poster presented to the 26th annual meeting of the Society for Industrial and Organizational Psychology, Chicago, IL.

Hedricks, C.A., & Brown, C. (2010, Sept.). Quality care for the future: Attracting and developing your next generation of nurses. Paper presented to the annual conference of the American Society for Healthcare Human Resources Administration (ASHHRA), Tampa, FL.

Hedricks, C.A. (2010, Sept.). The science of recruiting: An insider’s guide to pre-hire assessments. Paper presented to the Chicago Association of Healthcare Recruitment, Chicago, IL.

Rupayana, D.D. & Fullagar, C. (2010, Aug.). Relationship between challenge-skill balance, engagement, and effort. Poster presented to the 118th annual convention of the American Psychological Association, San Diego, CA.

Hedricks, C.A. (2010, Aug.). The science of recruiting: An insider’s guide to pre-hire assessments. Paper presented to the San Diego Association for Health Care Recruitment, San Diego, CA.

Hedricks, C.A., & Manzi, L. (2010, July). A talent community — If you build it, they will come. Paper presented to the Image 2010 Conference of the National Association for Health Care Recruitment (NAHCR), Las Vegas, NV.

Hedricks, C.A., (2010, May). The science of recruiting: An insider’s guide to pre-hire assessments. Paper presented to the Oregon & SW Washington Association for Healthcare Recruitment, Vancouver, WA.

Hedricks, C.A. (2010, May). The science of recruiting: An insider’s review of pre-hire assessments. Paper presented to the Arizona Healthcare Human Resources Association Annual Meeting, Scottsdale, AZ.

Hedricks, C.A. (2010, April). What’s science got to do with it? An insider’s view of pre-hire assessments. Paper presented to the Central California Association for Health Care Recruitment, Fresno, CA.

Hedricks, C.A. (2010, April). What’s science got to do with it? An insider’s view of pre-hire assessments. Paper presented to the Houston Society for Healthcare Human Resources Administration, Houston, TX.

Caffey, R., Hedricks, C.A. & Oswald, F. (2010, April). Social media marketing for healthcare recruitment. Panelists at the Human Capital Institute’s Talent Management for Healthcare Conference, Houston, TX.

Hedricks, C.A. (2010, April). Using technology and psychology to turn a reference check into a candidate assessment. Paper presented to the I/O Psychology Research Forum, Rice University, Houston, TX.

Hedricks, C.A. (2010, March). What’s science got to do with it? An insider’s view of pre-hire assessments. Paper presented to the VHA East Coast Human Resources Council, Trevose, PA.

Hedricks, C.A. (2009, Nov.). What’s science got to do with it? An insider’s view of pre-hire assessments. Paper presented to the annual meeting of the Texas Association of Health Care Recruitment, San Antonio, TX.

Hedricks, C.A. (2009, June). High tech/High touch: Technology and voice in healthcare talent management. Paper presented to the annual meeting of the Administrative Sciences Association of Canada, Niagara Falls, Ontario, Canada.

Hedricks, C.A., Robie, C., & Oswald, F. (2009, April). Reliability and validity of on-demand 360 reference checking. Poster presented to the 24th annual meeting of the Society for Industrial and Organizational Psychology, New Orleans, LA.

Hedricks, C.A., Manzi, L., & Funke, J. (2008, Oct.). Reference checking….No longer in last place. Paper presented to IQPC, Las Vegas, NV.

Hedricks, C.A., & Robie, C. (2008, April). Online reference checking reduces group differences. Paper presented to the 23rd annual meeting of the Society for Industrial and Organizational Psychology, San Francisco, CA.

Hedricks, C.A. (2008, April). Web-based reference checking: A critical tool for achieving best practices in HR. Paper presented to the spring 2008 conference of the Human Resource Management Association of Southeastern Wisconsin, Milwaukee, WI.

Hedricks, C.A. (2008, April). Measurable results with innovative technology: Case studies. Paper presented to a symposium on “Moving Talent to the Center of HR,” Villanova, PA.

Hedricks, C.A., & Herlihy, J. (2007, Oct.). Leverage on-demand reference checking to increase quality of hire. Paper presented to the 10th Annual Talent Management Summit, Tucson, AZ.

Hedricks, C.A. (2007, Sept.). Quality of hire. Panelist at the Onrec Expo 2007 Conference, San Francisco, CA.

INVITED COLLOQUIA

Hedricks, C.A. (2010, April). Using technology and psychology to turn a reference check into a Candidate assessment. I/O Psychology group, Dept. Psychology, Rice University, Houston, TX.

PROFESSIONAL AND ACADEMIC MEMBERSHIPS

  • American Psychological Association (APA)
  • International Personnel Assessment Council (IPAC)
  • American Society for Healthcare Human Resources Administration (ASHHRA)
  • National Association for Health Care Recruitment (NAHCR)
  • Society for Human Resource Management (SHRM)
  • Society for Industrial and Organizational Psychology (SIOP)