When hospitals hire new practitioners, they not only need to check their credentials – they must also confirm past affiliations with every organization where the new hire has worked previously – a tedious and time-consuming process. With the addition of affiliation verification, Credential 360® is now the only solution in the healthcare industry to fully automate this process from end to end.
“Our customers are amazed to find that peer reference responses and affiliation verifications for initial credentialing applicants come back within days or even hours – when they used to take weeks or more. It all comes down to making the responders’ process simple and totally paperless, which no other system can do,” said Ray Bixler, CEO of SkillSurvey. “Hiring in healthcare is incredibly competitive and Credential 360® helps hospitals add top-notch talent to the medical staff much more quickly, significantly impacting patient care and the hospital’s bottom line.”
Unlike other systems that may offer a paperless experience for the credentialing team only, Credential 360® provides a simple, fast, and paperless online experience for peer references and medical staff services teams who have to respond to verification requests as well. Traditionally, these requests are often sent as email PDF attachments or faxes, resulting in a process that is, for responders, a paper-driven exercise. This inevitably slows the process down and is a primary cause for delays that have bottom line revenue consequences for hospitals.
Credential 360® eliminates the paper and the delays as well as the excuses for not responding. In turn, medical staff specialist teams are able to stay in control of their credentialing processes. The optional integration with Pre-Hire 360®, SkillSurvey’s patented online reference assessment solution can further streamline the hiring process by reducing the multiple requests that are often sent to applicants and their references by allowing credentialing to leverage the employment referencing process.
“We’ve been using Credential 360® for over a year and couldn’t be happier with the time and effort we have saved. We are able to get our practitioners on-board more quickly and the applicants have experienced more streamlined hiring through our organization,” said Kathleen Barrack, Human Resources at Signature Healthcare, a healthcare delivery system in Southeastern MA. “Getting our new hires up and running as quickly as possible helps us maintain the level of service that our patients have come to expect.”
Using Credential 360®, practitioners can complete peer reference responses anytime, anywhere from a desktop computer, tablet, or mobile device. Credential 360® keeps track of all work in progress and communications, allowing teams to easily see the current status of references and verifications, and to automatically process reminders for incomplete tasks, while ensuring that questionnaires are completed in full before being returned.
“Credential 360® allows hospitals to combine a premium brand experience with a top-notch applicant experience,” said Steve Heister, Vice President of Product Development at SkillSurvey. “We’re continuing to work closely with our clients to create a transformational product when it comes to physician and advanced practice professional credentialing that brings tremendous value to medical staff services teams.”