SkillSurvey Credential OnDemand FAQs
How is Credential OnDemand different than the credentialing system(s) I currently use?
Credential OnDemand® is uniquely designed to help solve many of the most painful and delay-inducing steps in the credentialing process. While credentialing databases provide a data repository for provider information, the Credential OnDemand solution provides a system of engagement that compliments your database to provide improved experiences for applicants, references, and specialists that leads to improved response times and decreased time to credential. Our solution is a fully automated, online web enabled engagement solution that allows those involved in the peer referencing process to respond immediately online without the need to print, complete and sign by hand, then scan, fax, or mail peer references back to you. Our solution provides a simple and smooth experience for references, and streamlines the work that used to be manually completed by MSP’s with automated reminders and flag notifications, as well as, an easy-to-understand representation of the status of each response. In addition to providing digital peer referencing, we can also support your facility with hospital affiliations, DOPs, applications and managing the entire credentialing approval and review process. Credential OnDemand® works alongside your credentialing database and greatly improves the efficiency of your current process.
How do peer references access the Credential OnDemand system?
Credential OnDemand®‘s digital peer reference solution can be accessed through a peer reference’s web browser of choice using a smartphone, tablet, laptop or other mobile device. The initial request is sent to the peer references from Credential OnDemand via either email only or a combination of text messaging (SMS) and email and launched by the reference via a simple URL. We also offer flexibility for those hospital affiliates that need to fax or mail the required forms, in addition to providing the option for online retrieval of affiliation verification.