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Learn why Jules Pieri, CEO of The Grommet (www.thegrommet.com) values reference checking to make hiring decisions in this Q&A article. Jules shares how interviews and other screenings may not be the best source of information on all candidate, for example, introverts who do not interview well, but who may be stellar employees. She discusses what skills she looks for when hiring and how important reference checks are to identifying the right candidates.