The credentials review committee is the last step in the credentialing process before providers can get onboard and start treating patients. Some of the busiest professionals in healthcare are required to make the ultimate decision when it comes to granting or denying clinical privileges.
Whether your hospital or healthcare organization requires three levels of review or six, here is a prescription for a more efficient and effective credentials review process that will save department chairs, committee members, the board of directors, and medical staff services professionals valuable time and money, while winning the best clinicians.
1. Lighten your load with paperless digital files
We’ve heard stories of credentialing staff who must drive paper files to committee members in preparation for monthly meetings – and specialists who have thrown their backs out in the process. This may be an uncommon practice, but it draws attention to the challenges that paper files present for MSPs and reviewers, alike. Keep key information, critical documents, and statuses online in digital applicant files that can be reviewed online, at any time. This eliminates the need for heavy-lifting and tedious preparation.
2. Offer mobile convenience to busy committee members
We’re finding that department chairs, physician leaders and committee members are spending more and more time on their phones, tablets, and computers. So, why not allow them to review applicant files from any device at their convenience? With mobile accessibility, busy reviewers can start prepping for the upcoming committee review meeting, assessing files and making privileging recommendations while on-the-go.
3. Ditch the sticky notes and provide an online dashboard
It’s clear that sticky notes are a MSP’s best friend when it comes to indicating areas of concern on a provider’s application. Get unstuck and offer an online dashboard where committee members can easily view red flags, critical notes, and any other information that may require additional attention without having to flip through a stack of papers. They can make quality decisions in a lot less time.
4. Get recommendations from committee members before the meeting
Don’t wait for the next committee review meeting to see if committee members plan to grant or deny an applicant privileges. When committee members review applicants and log recommendations online, they’re able to view other members’ comments and decisions in real-time. This way, at the committee meeting, there’s a clear idea of which applicants need to be discussed in greater detail and everyone can make better use of their time.
Stayed tuned in January and see what we’ve been working on with our clients to bring a more efficient and effective committee review process to hospitals and healthcare organizations.