Achieving Outstanding Patient Satisfaction Scores Starts with Hiring Better Candidates

HCAHPS? The acronym HCAHPS (pronounced “H-caps”), short for the standardized consumer healthcare surveys launched by federal agencies, is a term that gets used every day within healthcare organizations.

In the Hiring for HCAHPS eBook you will learn:

  • Aspects of HCAHPS that matter to human resources
  • How leading hospital organizations are using new tools to identify candidates with the “right stuff”
  • Your role in impacting patient satisfaction

Download the eBook, Hiring for HCAHPS: How Human Resources Can Influence Patient Satisfaction Scores.

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