Automating the Reference Checking Process
HCS Healthcare selected SkillSurvey Reference® to automate the process. SkillSurvey Reference integrated with their CRM and applicant tracking solution, Bullhorn, to further streamline and accelerate the hiring process. The combined solution allows recruiters to request a reference check within one application, which only takes about a minute of their time, and the system automatically updates once references respond. Recruiters are then notified by email when a candidate feedback report is ready to finalize and move to the next stage of the interview process.
HCS Healthcare helps their clients fill a large variety of positions. Because each position requires different levels of skills, HCS is able to choose from the more than 170 job-specific surveys SkillSurvey has to offer, including Patient Financial Services Representatives and RN Case Managers.
References provide feedback on observed job-related behaviors, as well as include additional comments on a candidate’s strengths and any areas of improvement. Since the process is so fast and easy, HCS Healthcare can conduct a reference check as soon as a candidate is pre-screened, regardless of whether they have been placed.
SkillSurvey Reference also provides an unbiased way to present reference information to clients, helping them make more informed – and consistent – hiring decisions.
“Using SkillSurvey, we can now check references for five to six candidates at once, rather than only two or three. By providing our clients with the answers to open-ended questions, we make it easier for them to determine who is the best fit for their culture. And we can check references for every candidate in our database, which means they’re ready to be placed. That accelerates our process significantly.”
Faster Responses. Faster Hiring.
By using SkillSurvey Reference integrated with Bullhorn, HCS Healthcare’s reference process is more consistent and unbiased. Plus, if a candidate’s recruiter leaves the company, the candidate can be assured that their reference report is still easily accessible, helping them get placed in the future.
HCS Healthcare recruiters can take advantage of SkillSurvey’s analytics and reports, including reports which show usage by recruiter. This provides a snapshot highlighting the most successful recruiters and helps them share best practices and success stories amongst the team.
Building a Highly-Qualified Candidate Pipeline
30% to 40% Faster
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