Technology tames the beast: implement the latest innovation to meet new demands!
We believe that applying technology to business problems can achieve great results. It’s why we do what we do.
But we also understand that some processes are more resistant to automation than others. And there’s no better example of that than the slow evolution of medical credentialing. Yes, technology–particularly the internet–has improved the credentialing process. You probably see the physical evidence of that every day as you stumble into fewer and fewer file cabinets storing reams of paperwork in your office.
Paperwork has been cut, but changes in healthcare delivery are multiplying affiliation verification tasks
Even while technology has helped tame some aspects of medical credentialing, the process continues to grow more complex. Today, new clinical jobs, some of which didn’t even exist a decade ago, require the same careful vetting as physicians. Multi-site healthcare systems might require credentialing specialists to understand disparate bylaws or manage conflicting criteria. The expansion of telehealth providers adds even more affiliations to the credentialing process. Tracking down a provider’s hospital and other healthcare organization affiliations can take time–and delay an already time-consuming process.
Sure, spreadsheets can help, but to do affiliation verification well requires mastering multiple sources, touchpoints, contacts, and criteria. The processes involved are time-consuming, people-dependent, and still largely paper-driven (how many trips to the fax machine did you make yesterday?).
Finding the right source to provide you with the right information, nudging that source again and again for an answer, tracking that information as it’s received (or isn’t), and using that information to identify potential red flags can take weeks–even months. Your organization may be able to assign temporary privileges to onboard a clinician faster, but that simply adds another action item to your already impossibly long to-do list.
Digital technology reduces the burden with an online database, mobile forms, and automatic reminders
We think technology can do better. Affiliation Verification is an important part of SkillSurvey’s online credentialing tool, Credential OnDemand. Our software helps you manage the full credentialing process–from peer referencing to hospital verification to privileging. Product experts–people like you who’ve spent their careers in credentialing–helped us take a fresh look at the many processes involved in affiliation verification to identify opportunities where technology could improve workflows and eliminate bottlenecks.
With SkillSurvey Credential OnDemand:
- Find the right credentialing contacts faster using a database that’s updated in real time by our healthcare credentialing customers
- Automatically generate mobile-ready forms specific to your organization–there’s no need to reinvent the wheel
- Establish automatic reminders to speed follow up
- Use conditional formatting to assure that the forms returned to you are as complete and accurate as possible
- Electronic signature capabilities eliminate printing, scanning, and faxing
- When feedback is returned it’s automatically attached to the applicant file
- Red flag capabilities help you easily identify responses that require your attention
What does this all mean for you? Faster, more accurate affiliation verification. More efficient onboarding of healthcare practitioners. And improved patient safety. Our clients have reduced the time spent on affiliation verification from months to just a few days.
If you’d like to learn more about SkillSurvey Credential OnDemand and how it can help you streamline Affiliation Verification, take a look at this video.