Gain insights that help you find and hire great people faster.
SkillSurvey Reference® makes reference checking simple, and helps you get meaningful feedback – fast.
It’s an online, automated referencing solution that gives you deep, comprehensive insights on all your candidates, whether you’re hiring, onboarding, or managing a placement.
Learn more about solutions for your role
Simplify reference checking
Check references in a matter of minutes – and get feedback within a day or two.
Choose from hundreds of job-specific surveys, packed with questions about the soft skills that lead to success – or design your own survey questions.
Get the data you need – whatever the role
From traditional job candidates to volunteers, temporary staff, gig workers and even interns, SkillSurvey Reference® will give you the insights you need to hire the right people for the right jobs – every time. You’ll get access to things like reference feedback on soft skills, and data that’s been proven to predict post-hire success.
Improve talent selection
Enhance your hiring process and shorten time-to-fill with consistent, best practice reference checks that reduce bias and help you find candidates who will stick. Check references for every job candidate without draining recruiter or hiring manager staff time.
Integrate with your HR technology
Make it easy for your references to respond to a survey wherever they are, on any device, on their terms – even over text.
And boost compliance by seamlessly integrating reference checking with your existing ATS or CRM.
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What makes SkillSurvey Reference the industry-leading automated online reference-checking solution?
We’re not just automating the process of checking references, or moving online an inefficient, time-consuming, low-value, telephone process. Our patented solution is revolutionary, delivering feedback from references in a much quicker and more candid way that can be used earlier in the hiring process. The Pre-Hire 360 workflow has a growing library of hundreds of job-specific surveys designed to help the references rate the candidate on the specific behaviors that are relevant to a given job. Ratings have been validated to correlate with reduced first-year turnover for cause and better post-hire performance.
Most references say very little. How does SkillSurvey Reference get actionable feedback from references?
At least 85% of references complete the survey and offer candid input. They do so because the system generates and sends them an email request from someone they know, the job candidate. The email includes a link to an online survey that consists of a variety of behavioral based job-specific questions (the competencies that really matter for each job). In addition to being a personal request, within the Pre-Hire 360 workflow, references are advised that all of their feedback will remain confidential and will only be provided to the hiring organization in a report that averages all of the references’ ratings.
How do you indicate results or ROI of using SkillSurvey Reference?
A study published in the International Journal of Selection and Assessment examined the correlation between pre-hire reference ratings and performance on the new job. The question asked was this, could reference feedback and ratings from the Pre-Hire 360 process truly be used to predict future work performance? According to this peer-reviewed, published research, organizations that utilize pre-hire performance data in their hiring process achieve clear benefits: Anticipate future performance – The higher the references’ performance rating, the better the supervisor performance review once on the job.
Reduced turnover – Our customers have experienced first-year turnover reductions of 35 percent. Improve satisfaction – By selecting employees with a track record of exceptional customer service as perceived by their references, overall customer satisfaction scores increased by an average of 16 percent year-over-year. To explore how these results can benefit your organization, check out our ROI calculator.