New Roles Meant New Sourcing Methods
As the company made this transition, the roles managers were hiring for had to change as well. Many of these positions, such as UI designer, ecommerce director, or SEM manager, were new to the organization, so they faced the challenge of how to find people with these skills in a challenging job market.
The Deluxe team knew they needed to modernize their recruiting process and adopt new sourcing tactics to attract a workforce with the latest skillsets. At the same time, the recruitment organization was looking to change its own role from “order takers” into something more consultative by bringing hiring managers a greater understanding of the market and the latest in best in class hiring practices.
“SkillSurvey Reference is an excellent tool to get past performance information to help assess the skills that are really needed for each role and to gather the depth of data that ultimately results in a better hiring decision. All of the capabilities in SkillSurvey Reference are allowing us to successfully transform at the speed the Deluxe organization is moving at today.”
Making the Switch to a New Online Reference Solution
Since the individual survey responses are confidential, references tend to be very candid. And, the way SkillSurvey presents the responses in report format provides a detailed view of the data to help hiring managers make more informed hiring decisions. In a few instances, feedback provided from references caused them to pause a hiring decision as they learned more about their candidates. Deluxe’s talent acquisition team feels that “SkillSurvey Reference is an excellent tool to get past performance information to help assess the skills that are really needed for each role and to gather the depth of data that ultimately results in a better hiring decision.”
To date, Deluxe has requested reference feedback on over 1,400 job candidates, with an average of 3.5 references per candidate, and typically an average of 3.1 references respond for each candidate. Over 70 percent of the candidate references are ready to be reviewed in under 24 hours, helping Deluxe reduce time-to-fill by obtaining insightful feedback on their candidates in a very timely fashion.
70% reference responses
Recruiting for Future Positions with Sourcing
According to Deluxe, “All of the capabilities in SkillSurvey Reference are allowing us to successfully transform at the speed the Deluxe organization is moving at today.”
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