Rethink Reference Checking
No more phone tag. With SkillSurvey ReferenceTM, reach more references and get meaningful, predictive insights on a candidate’s past performance.
92% faster reference checking
SkillSurvey Reference is cloud based, very easy to use and the process is fully automated
85% reference response rate
References assess candidates using our job-specific surveys or your questions
35% lower first-year turnover
Use our Pre-Hire 360 process to get a data-driven report with predictive analytics
Cloud-based, mobile software
Improve quality of hire with faster, more insightful reference checking
Increase your efficiency and quality of hire with a solution that provides a fast and easy way for references to provide detailed feedback from any device.
Scientifically patented technology
Reduce turnover and drive better performance
Leverage the patented Pre-Hire 360 workflow in SkillSurvey Reference to access hundreds of job-specific surveys created by our team of I/O psychologists that help you get real, validated feedback on the behaviors that correlate with job success. This process is confidential, and you’ll typically get feedback from 4 or more references in less than two days.
See how reference feedback can be predictive.
Tailor your reference checking to meet any hiring need
Leverage SkillSurvey’s customer configured workflow to create a reference checking process that meets the needs of your organization. You can use the templates we’ve made available or create your own questions – you’ll also define the number of references you’d like to respond and whether or not their feedback is confidential.
See you how you can configure the reference process.
Streamline your processes
Whether you use our Pre-Hire 360 workflow or create your own customizable reference process, you can leverage SkillSurvey Reference to initiate the reference check directly from your ATS or CRM with fast and simple integration.
Data-driven feedback report
Hire smarter and empower hiring managers
If you use our Pre-Hire 360 workflow, our report outlines insights on your candidate’s soft skills in a detailed, data-driven format. We also offer tools to compare feedback for multiple candidates, prep for interviews, and view system analytics.
If you chose to customize the reference process, we’ll generate a report with the answers to the questions you’ve developed in a file that is easy to distribute.
Passive candidate sourcing
Build a pipeline of high caliber talent
With SkillSurvey SourceTM, references and referrals, long considered a great source of candidates, can join your talent community. Keep track of job-specific pipelines, and receive alerts when new candidates might be a good fit for your job opening.
Our Customers Succeed
“It streamlined the process, it’s value-add back to the business, and my recruiters love it. This has completely changed and revolutionized how we look at reference checking.”
Global Talent Acquisition Director, Dimension Data
“Our reference checking process puts the candidate in the driver’s seat. The quicker they influence their references to put their information in the system, the quicker we can make a decision on our final candidates.”
Susan Collins, Senior Manager Talent Acquisition, Talbots
Frequently Asked Questions
What makes SkillSurvey Reference the industry-leading automated online reference-checking solution?
We’re not just automating the process of checking references, or moving online an inefficient, time-consuming, low-value, telephone process. Our patented solution is revolutionary, delivering feedback from references in a much quicker and more candid way that can be used earlier in the hiring process. The Pre-Hire 360 workflow has a growing library of hundreds of job-specific surveys designed to help the references rate the candidate on the specific behaviors that are relevant to a given job. Ratings have been validated to correlate with reduced first-year turnover for cause and better post-hire performance.
Most references say very little. How does SkillSurvey Reference get actionable feedback from references?
At least 85% of references complete the survey and offer candid input. They do so because the system generates and sends them an email request from someone they know, the job candidate. The email includes a link to an online survey that consists of a variety of behavioral based job-specific questions (the competencies that really matter for each job). In addition to being a personal request, within the Pre-Hire 360 workflow, references are advised that all of their feedback will remain confidential and will only be provided to the hiring organization in a report that averages all of the references’ ratings.
How do you indicate results or ROI of using SkillSurvey Reference?
A study published in the International Journal of Selection and Assessment examined the correlation between pre-hire reference ratings and performance on the new job. The question asked was this, could reference feedback and ratings from the Pre-Hire 360 process truly be used to predict future work performance? According to this peer-reviewed, published research, organizations that utilize pre-hire performance data in their hiring process achieve clear benefits: Anticipate future performance – The higher the references’ performance rating, the better the supervisor performance review once on the job.
Reduced turnover – Our customers have experienced first-year turnover reductions of 35 percent. Improve satisfaction – By selecting employees with a track record of exceptional customer service as perceived by their references, overall customer satisfaction scores increased by an average of 16 percent year-over-year. To explore how these results can benefit your organization, check out our ROI calculator.